• Group Sales FAQ

    How many tickets constitute a group?

    A group sale is offered on sales of 15 tickets or more for Carnegie Hall–produced concerts (excluding galas).

    Can I purchase group tickets on your website?

    No. Group tickets must be arranged through the Group Sales office directly. For more information, call 212-903-9705 or e-mail groupsales@carnegiehall.org.

    What group discounts are offered?

    Groups of 15 or more can save up to 25% off on select concerts in select sections. Visit our Group Sales page for a full list of discounted concerts.

    Can I arrange group tickets for concerts and sections that don’t have a discount?

    Yes. Groups can purchase full-price tickets for any Carnegie Hall–produced concert in any section, pending availability.

    Are there any additional convenience fees?

    No. There are no ticket fees for groups of 15 or more.

    Is a deposit required?

    No. There is no deposit required to reserve your group tickets.

    When is final payment due?

    Payment is due in full 30 days prior to your concert date. If we do not receive payment by 30 days prior to the concert, your tickets will be released for public sale. Certain restrictions apply.

    Do I have to pay for my group in full or can they pay individually?

    We do not accept individual payments for group sales.

    What forms of payment do you accept?

    Groups can pay for tickets by check, American Express, Master Card, Visa, Discover, or Diners Card through our Group Sales office. Cash will also be accepted 30 days prior to the concert at the Box Office.

    Can I adjust my reservation order?

    Yes. Group sales can be adjusted until the final payment is due.

    Can my group sit together?

    We will try our best to accommodate your group requests, pending ticket availability of the concert.

    When can I place my reservation request?

    You can place the request as soon as the event is listed on our calendar.

    Will my seats be assigned upon submitting my request?

    Our concert season runs from October through May. We encourage group requests for Carnegie Hall–presented concerts at any time. We will confirm seat locations before an upcoming season as early as June 1. At that time, seating requests will be filled in the order they are received. Once group tickets are reserved, you will be invoiced with exact seat locations and payment due. Select concerts will be available for early reservations as soon as January. Visit the Group Sales page for details.

    How will I receive my tickets?

    After payment is complete, your group tickets can either be mailed directly to you or held at the Box Office for pick up.

    Is there seating for special needs patrons in my group?

    Carnegie Hall has several options for patrons with special access needs. Please include information in your order request so we can accommodate your guests accordingly.

    Where can buses or motor coaches drop-off / pick-up my group?

    For groups traveling by bus or motor coach, drop-off and pick-up locations are on the east side of Seventh Avenue between 57th and 56th streets, or near the marquee on the Hall’s southeast corner at 57th Street and Seventh Avenue. Please note that buses are not allowed to park in these areas for the duration of an event, and Carnegie Hall is unable to obtain parking permits. Buses are allowed to wait for 20 minutes in zones marked No Parking, No Standing, or No Standing Except Truck Loading and Unloading. Bus drivers may not leave their vehicle during any drop-off or pick-up.