Carnegie Hall offers a full range of services to make all of Carnegie Hall accessible.
Stern Auditorium / Perelman Stage is accessible from the lobby’s west entrance on 57th Street. Elevator access is available up to the Dress Circle level. Access to Weill Recital Hall, the Jacobs Room, the Rohatyn Room, the Shorin Club Room, the Rose Museum, and the Shop is at 154 West 57th Street, with elevator access to the orchestra level of Weill Recital Hall. For Zankel Hall access, use the elevator in the foyer on Seventh Avenue between 56th and 57th streets.
Accessible seats and seat removals can be arranged by using the online Accessible Seating Request form on each event's information page or by calling CarnegieCharge at 212-247-7800.
Complimentary assistive listening devices are available for all three halls with the deposit of a valid ID. For events in Stern Auditorium / Perelman Stage, visit the coat-check room on the west side of the Stern Auditorium / Perelman Stage lobby. For events in Zankel Hall, visit the Parterre level coat check. For events in Weill Recital Hall, devices are available in the Jacobs Room.
Large-print programs are available for all events presented by Carnegie Hall. For Stern Auditorium / Perelman Stage, pick them up at the House Manager's window in the Carnegie Hall lobby; for Weill Recital Hall at the Orchestra level entrance; and for Zankel Hall from an usher.
All public telephones at Carnegie Hall are equipped with volume control devices.
Accessible restrooms are located on the Parquet level in Stern Auditorium / Perelman Stage, the lounge in Weill Recital Hall, and the Mezzanine and Parterre levels in Zankel Hall.
We are committed to serving our entire community online, and have designed this website in accordance with accessibility standards.