Full Time
Manager, Interactive Services
Department: Interactive Services
Reports to: Director, Interactive Services
Job Code: MIS2
We seek a Manager, Interactive Services who supports projects,
maintenance and enhancement-related activities for Carnegie Hall
website applications. Under the direction of the Director,
Interactive Services, the Manager insures that all deliverable,
schedule and budget objectives for those activities are met through
the comprehensive coordination of in-house and agency
resources. For such projects, the Interactive Services
Manager is responsible for documentation-scope statements,
launching builds, website monitoring and supporting day-to-day
operations and performance of the carnegiehall.org and related web
applications. He/she must be able to work simultaneously on
multiple projects, with the ability to serve as leader and/or
participant of project teams, and must be able to effectively
manage a high volume of activity. The Manager will serve as
the primary online operations contact and will work as a key part
of a team including staff in the eStrategy and IT&NM
departments to manage website hardware and software and to resolve
operational issues which may arise from time to time.
Qualifications:
BA/BS degree with 4 years' experience in project management,
website development and support for a dynamic eCommerce
website. Programming experience (.Net, JavaScript, XML, HTML,
HTML5, PHP, AJAX, CSS). Proficiency in such programs as MS
Visual Studio, SQL Server, and Adobe Creative Suite.
Experience with content management systems, Ektron CMS400
preferred. Experience with CRM database software, ticketing
and fundraising applications, Tessitura preferred. Experience
with source code management systems, Subversion preferred.
Proven knowledge of .NET Framework (C#, ASP.NET 2.0/3.5,
ADO.NET).
Familiarity with project life cycle methodologies such as
Waterfall, JAD, APF, Scrum and the like
Knowledge of mobile platforms such as iOS and Android.
Excellent written and verbal communications skills are
required. Strong teamwork skills are essential, as is the
ability to work independently and with great attention to
detail. Familiarity with the incorporation of music and video
media into online environments, including such areas as media
capture standards, encoding standards, and streaming
technologies.