2. Using the Information That We CollectA. Operation of Our Business and This Website Carnegie Hall uses the information we collect about and from you in connection with the operation of our business (for example, to communicate with you concerning events to which you have purchased tickets), and to offer an enhanced, personalized online experience on our site. The information we collect allows us to: * Recognize you when you return to our site so we can personalize your experience * Process applications and transactions * Respond to your requests * Provide you with relevant product and service offers on our site and in email advertisingB. Sharing Information With Certain Third Parties With the exceptions below, we will not share personal information about you with any other entity. a. Our Service ProvidersWe provide your information to third-party companies to perform services on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and to assist in our marketing efforts. We direct all such third-party service providers to maintain the confidentiality of the information disclosed to them and not to use your information for any purpose other than to provide services on Carnegie Hall’s behalf. b. Organizers of Concerts and Special Events at Carnegie HallWe share personal information that you give us with third-party organizers of concerts and special events at Carnegie Hall for their direct-marketing purposes, but only if you purchase tickets to their concerts and events.c. Purposes of Safety, Security, and Compliance With the LawYour information and the contents of your private online communications may be accessed and disclosed (i) in response to legal process (for example, a court order, search warrant, or subpoena); (ii) when we have a good-faith belief that we are required to disclose the information in response to legal process; (iii) in other circumstances in which Carnegie Hall believes the carnegiehall.org site is being used in the commission of a crime (including exchanging information with other companies and organizations for the purposes of fraud protection and credit-risk reduction); (iv) when we have a good-faith belief that there is an emergency that poses a threat to the safety of you or another person; and (v) when necessary either to protect the rights or property of Carnegie Hall, including to enforce our Terms of Service or to render the service you have requested.d. Contest SponsorsWe may occasionally present a special contest or promotion on the carnegiehall.org site that is sponsored by a third party. To qualify for entry, we may ask you to provide personal information. If we plan to share the personal information we request from you with such sponsor(s), we will notify you on the webpage through which the information is collected.e. In Connection With a Sale or MergerIn the event that Carnegie Hall undergoes a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, we may transfer all of your information, including personal information, to the successor organization in such transition. If material changes to Carnegie Hall’s privacy practices will occur as a result of the business transition, we will notify you of the business transition prior to transferring your personal information.
3. Our Policies Concerning ChildrenWe do not knowingly collect any personal information from children under the age of 13. Any portion of the carnegiehall.org website intended for children under 13 will not request any personal information. In the event that we learn that we have inadvertently gathered personal information from children under the age of 13, we will take reasonable measures to promptly erase such information from our records.
4. Opting Out of Promotional EmailsYou can choose to opt out of receiving additional promotional emails from Carnegie Hall by clicking on the “unsubscribe” link in any such email, or by submitting such a request by email at email@example.com or by postal mail at the following address:Carnegie Hall881 Seventh AvenueNew York, NY 10019Attn: Interactive ServicesYou can also sign in to your online account on carnegiehall.org to opt out of some or all of your email subscriptions.Please note that once we receive your request, it may take an additional period of time for your opt-out to become effective. Your unsubscribe or email preference change will be processed promptly, within no more than 10 business days.Note that if you opt out of our promotional communications, we may still email or communicate with you from time to time if we need to provide you with information or if we need to request information from you with respect to a transaction initiated by you or for other legitimate non-marketing reasons.
5. Security of Your InformationCarnegie Hall works to protect the security of your information during transmission by using secure sockets layer (sometimes referred to as “SSL”) software, that encrypts information you input. You can further help to ensure your security by taking a few simple precautions. For instance, you should protect against unauthorized access to your Carnegie Hall username and password, and to your computer. You should also be sure to sign off when you have finished using a shared computer.If you make a purchase through the carnegiehall.org site, we will use your credit card number only to process your payment and will not use it for marketing purposes. For reasons of security, credit card information is not stored on our servers. We will retain order information for our records, but this information is never shared with third parties.