Volunteer | Carnegie Hall
  • Volunteer

    By volunteering at Carnegie Hall as a Music Ambassador, you help us to fulfill our vital mission of providing the transformative power of music to the widest possible audience. Music Ambassadors offer assistance to Carnegie Hall staff, audience members, and the general public in many different capacities. Most of our volunteer opportunities occur during the concert season (approximately October through June).

    When you volunteer as a Music Ambassador, you not only get insider access to the world’s most famous concert hall, you also enjoy many great perks, including

    • complimentary tickets
    • access to exclusive events
    • discounts at the Carnegie Hall Shop
  • Stern Balcony Empty
  • Volunteer Opportunities

    Qualified applicants will be contacted for an interview in August 2017.

    Our potential volunteer needs for the 2017–2018 season are in the following areas:

    Hotel Concierge Program

    Music Ambassadors who volunteer for this program will deliver concert calendars to hotel concierge desks on a monthly basis. When appropriate, the volunteer will engage with the concierge to highlight selected concerts. The typical walking route includes 10 hotels located near Carnegie Hall.

    Hours: Volunteers pick up the calendars at Carnegie Hall the third week of every month and deliver them to the local hotels; approximately two hours are required to complete the distribution route.

    Qualities Needed: Physical stamina; friendly and outgoing personality; self-motivated; interest in Carnegie Hall programming; not averse to walking outside.


    Tour Guide (Docent)

    Carnegie Hall offers public walk-in and private booked tours during the concert season. Volunteer docents lead groups of up to 20 visitors on a one-hour walk through the Hall, providing insight into the Hall’s history and architecture. Individuals who are comfortable with school groups are particularly welcome.

    Hours: Flexible schedules with emphasis on morning availability for school groups, particularly from March through June.

    Qualities Needed: Flexible; sense of humor; vocal and physical stamina; interest in music, history, and architecture; friendly and outgoing personality.


    Greeter at Community Programs

    Music Ambassadors who volunteer to greet patrons at Community Programs assist with various events at venues throughout the community, including Neighborhood Concerts, Carnegie Kids, Family Concerts, and other programs offered through Carnegie Hall’s Weill Music Institute. Projects include distributing information and helping with audience-development events.

    Hours: Various days/times as needed throughout the five boroughs of New York City.

    Qualities Needed: Friendly and outgoing personality; excited to travel throughout the five boroughs; interest in Carnegie Hall programming.


    Greeter at Carnegie Hall Presentations

    Greeters complement the front-of-house experience by welcoming audience members to Carnegie Hall presentations in Stern Auditorium / Perelman Stage and Zankel Hall. Greeters assist regular concert staff and ushers by directing concertgoers to proper venue locations and amenities.

    Hours: Volunteers must be available to greet at least one concert per month. Most concerts are weekday evenings or weekends.

    Qualities Needed: Friendly and outgoing personality; self-motivated; interest in Carnegie Hall programming; not averse to standing outside.


    Staff Support

    Music Ambassadors who provide staff support assist with both short-term and ongoing projects within the administrative offices of Carnegie Hall. Typical tasks include mailings, organizing materials, and other general office support.

    Hours: Music Ambassadors are asked to volunteer one or two shifts per week. Shift periods are 10 AM–1 PM on Tuesdays, Wednesdays, and Thursdays. Other days/times may be added as needed.

    Qualities Needed: Detail-oriented and able to follow directions; self-motivated to finish projects; ability to complete repetitive motion tasks.


    Information Desk

    Music Ambassadors stationed at the Information Desk in the Box Office lobby enhance the experience of visitors to Carnegie Hall by answering questions and pointing out amenities.

    Hours: Music Ambassadors are asked to volunteer for the same shift each week. Shift periods are generally Monday through Saturday, 11 AM–2 PM or 1:45–4:30 PM.

    Qualities Needed: Friendly and outgoing personality; detail oriented; interest in Carnegie Hall programming; not adverse to cooler temperatures; foreign languages skills are a plus.


    Gift Shop

    The Carnegie Hall Shop offers special items for sale to visitors, concertgoers, and tour groups. Merchandise includes CDs, DVDs, books, and branded souvenirs.

    Hours: Music Ambassadors are asked to volunteer one or two shifts per week. Shift periods are flexible and usually occur in the afternoon and during evening concerts; morning shifts may also be available.

    Qualities Needed: Should be computer-literate and have an interest and/or experience in retail.