When you volunteer for our Music Ambassadors program, you not only get insider access to the world’s most famous music hall, you’ll also enjoy many great perks, including
Music Ambassadors at the Information Desk enhance the experience of visitors to Carnegie Hall by answering questions and pointing out amenities. The Information Desk is located in the main lobby outside of the Box Office during the daytime and in the Rose Museum during evening concerts.
Hours: 1–2 shifts per week. Shift periods are 11 AM–2 PM, 2–4:30 PM, and one hour prior to concert start through intermission.
Tour Guide (Docent)
The Tour Program provides public walk-in and private booked tours daily during the concert season. Volunteer docents serve as tour guides for Carnegie Hall, leading groups of up to 20 visitors on a 45-minute walk through the Hall that gives visitors insight into the Hall’s history and architecture. Individuals who are bilingual and/or work well with schoolchildren are particularly welcome. Prior experience as a Carnegie Hall Music Ambassador or as a tour guide docent for a similar arts organization is required.
Hours: 1–3 tours per week. Walk-in tours are normally held on Monday through Friday at 11:30 AM, 12:30 PM, 2 PM, and 3 PM; Saturdays at 11:30 AM and 12:30 PM; and Sundays at 12:30 PM. Docents also give tours on an as-needed basis for booked groups.
Staff Support Music Ambassadors assist with both short-term and ongoing projects within the administrative offices of Carnegie Hall. Typical tasks include mailings, organizing materials, data entry, research, photocopying, filing, and other general office support.
Hours: 1–2 shifts per week. Shift periods are 10 AM–1 PM on Tuesdays, Wednesday, and Thursdays. Other days/times may be added as administrative staff needs occasionally fluctuate.
Greeter at Carnegie Hall Events
Greeters complement the front-of-house experience by welcoming patrons to Carnegie Hall presentations in Stern Auditorium / Perelman Stage and Zankel Hall. Greeters assist regular concert staff and ushers to direct concertgoers to proper venue locations and amenities.
Hours: Various days/times as needed
Community Programs Music Ambassadors assist with various events and projects in the community. Projects include distributing Carnegie Hall information, helping with audience-development events, and assisting with Neighborhood Concerts and Carnegie Kids concerts offered through Carnegie Hall’s Weill Music Institute.
Hours: Various days/times as needed throughout New York City
The Shop at Carnegie Hall offers special items for sale to visitors, concertgoers, and tour groups. Merchandise includes CDs, DVDs, books, and branded merchandise. Volunteers for the Shop should have interest and/or experience in retail.
Hours: 1–3 shifts per week. Shift periods are flexible and usually occur in the afternoon and during concerts.
Phone: 212-903-9778 (M–F, 9:30 AM–5:30 PM)