• Volunteer

    By volunteering at Carnegie Hall as a Music Ambassador, you help us to fulfill our vital mission of providing the transformative power of music to the widest possible audience. Music Ambassadors offer assistance to Carnegie Hall staff, audience members, and the general public in many different capacities. Most of our volunteer opportunities occur during the concert season (approximately October through June).

    When you volunteer as a Music Ambassador, you not only get insider access to the world’s most famous concert hall, you also enjoy many great perks, including

    • complimentary tickets
    • access to exclusive events
    • discounts at the Carnegie Hall Shop
  • Stern Balcony Empty
  • Volunteer applications will be reviewed in the late summer for our upcoming 2015–2016 season. Qualified applicants will be contacted at that time for an interview.

    Volunteer Opportunities

    Information Desk

    Music Ambassadors stationed at the Information Desk enhance the experience of visitors to Carnegie Hall by answering questions and pointing out amenities. The Information Desk is located in the main lobby outside of the Box Office.

    Hours: Music Ambassadors are asked to volunteer one or two shifts per week. Shift periods are generally Monday through Saturday, 11 AM–2 PM or 1:45–4:30 PM.

    Tour Guide (Docent)

    Carnegie Hall offers public walk-in and private booked tours during the concert season. Volunteer docents lead groups of up to 20 visitors on a one-hour walk through the Hall, providing insight into the Hall’s history and architecture. Individuals who are bilingual and/or comfortable with school groups are particularly welcome.

    Hours: Music Ambassadors are asked to volunteer for one to three tours per week. Walk-in tours are normally held Monday through Friday at 11:30 AM, 12:30 PM, 2 PM, and 3 PM; Saturdays at 11:30 AM and 12:30 PM; and Sundays at 12:30 PM. Docents also give tours on an as-needed basis for booked groups.

    Greeter at Resnick Education Wing Events

    The responsibilities of a greeter include welcoming guests to the Resnick Education Wing, distributing print materials, directing guests to their seats, assisting guests in finding elevators and restrooms, and providing general traffic-flow assistance.

    Hours: Various days/times as needed.

    Greeter at Carnegie Hall Presentations

    Greeters complement the front-of-house experience by welcoming audience members to Carnegie Hall presentations in Stern Auditorium / Perelman Stage and Zankel Hall. Greeters assist regular concert staff and ushers by directing concertgoers to proper venue locations and amenities.

    Hours: Various days/times as needed.

    Community and Family Programs

    Music Ambassadors who volunteer for Community and Family Programs assist with various events both at Carnegie Hall (including the Resnick Education Wing), as well as at venues throughout the community as part of Neighborhood Concerts, Carnegie Kids, and Family Concerts offered through Carnegie Hall’s Weill Music Institute. Projects include distributing information and helping with audience-development events.

    Hours: Various days/times as needed throughout the five boroughs of New York City.

    Gift Shop

    The Shop at Carnegie Hall offers special items for sale to visitors, concertgoers, and tour groups. Merchandise includes CDs, DVDs, books, and branded merchandise. Music Ambassadors in the Shop should be computer literate and have interest and/or experience in retail.

    Hours: Music Ambassadors are asked to volunteer one to three shifts per week. Shift periods are flexible and usually occur in the afternoon and during evening concerts. Morning shifts may also be available.

    Staff Support

    Music Ambassadors who provide staff support assist with both short-term and ongoing projects within the administrative offices of Carnegie Hall. Typical tasks include mailings, organizing materials, and other general office support.

    Hours: Music Ambassadors are asked to volunteer one or two shifts per week. Shift periods are 10 AM–1 PM on Tuesdays, Wednesdays, and Thursdays. Other days/times may be added as needed.