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Carnegie Hall Ticketing Policies
Ticketing Policies
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You may purchase tickets online by using our interactive Calendar of Events. Browse for concerts by date or use the search box to search for artists, composers, or other keywords. Concerts with available tickets feature a Buy Tickets link that allows you to choose a seat and charge your purchase to your American Express, Mastercard, or Visa credit card.
Online ticket orders are confirmed by e-mail. Depending on the delivery method you choose during checkout, your tickets will either be mailed to the billing address that you specified or will be held at the Box Office located at 57th Street and 7th Avenue. If any concert in your order occurs within ten days of the order date, however, all tickets in the order will be held at the Box Office. In addition, if your billing address is located outside the United States, your tickets will be held at the Box Office. To pick up tickets, you must present a picture ID and the credit card used in the transaction.
Because some seats are not sold online, tickets may be available even if our website indicates otherwise. Call CarnegieCharge at 212-247-7800 or visit the Box Office for more information. View Box Office hours.
Patrons, Friends, and subscribers may sign in to purchase tickets before they go on sale to the general public by signing in to My Carnegie Hall. (Please note that you must register before signing in for the first time.) Once signed in, Patrons, Friends, and subscribers may visit our Calendar of Events and click on the Buy Tickets links to make their purchase.
Purchased tickets cannot be refunded, and non-subscription tickets cannot exchanged. If you are unable to use your tickets to Carnegie Hall presentations, you may donate them to Carnegie Hall as a tax-deductible contribution. Learn more about donating your tickets.
For tickets or information, call CarnegieCharge at 212-247-7800.
Please note that CarnegieCharge sells tickets until the official start time of each event. View CarnegieCharge hours of operation by clicking here.
The Box Office is located at the corner of 57th Street and Seventh Avenue. Please note that the Box Office is not open on legal holidays. View Box Office hours by clicking here.
A non-refundable convenience fee is charged for each ticket purchased through carnegiehall.org or CarnegieCharge.
Programs and artists are subject to change. If an event presented by Carnegie Hall is canceled or postponed, any changes are announced—if time permits—on carnegiehall.org, on classical radio stations in the tri-state area, on a postcard sent to your home, and on New York Times advertisements. If you would like to confirm that a concert is taking place, call CarnegieCharge at 212-247-7800.
If you are unable to use your tickets to a Carnegie Hall presentation, you may donate them to Carnegie Hall as a tax-deductible contribution. Call CarnegieCharge at 212-247-7800 for more information, or return your tickets to the Box Office. You can make this tax-deductible donation anytime up to two hours before the show. Of course, we hope you will attend, but if you cannot, your donation will be gratefully accepted.
If you requested that your tickets be mailed but did not receive them within 10 days of placing your order, call CarnegieCharge at 212-247-7800. Please make sure to have your account information with you when you call. A representative will help you make alternative arrangements. View CarnegieCharge hours of operation.
Rush tickets go on sale at the Box Office on the day of the concert beginning at 11 AM for seniors 65 years or older. Call 212-247-7800 for availability.
Partial-view seats for Carnegie Hall presentations in Stern Auditorium / Perelman Stage are sold only on the day of the concert, subject to availability, from 11 AM, Monday through Saturday (noon on Sunday), until one hour before concert time at the Box Office at 57th Street and 7th Avenue (limit of two tickets per customer).
Plan ahead and get an affordable Student Subscription at just $15 a seat, or sign up for last-minute $10 student-ticket announcements and start saving today.
View more information on Student Subscriptions and $10 student tickets.
Join Carnegie Hall’s Club 57th & 7th, created specially for concertgoers 40 or younger, and enjoy the privilege of discounted tickets for select concerts throughout the season.
View more information on Club 57th & 7th.
Groups of 20 or more, contact our Group Sales Desk at 212-903-9705 or groupsales@carnegiehall.org for discounts of up to 10% on select concerts.
View more information on Group Sales and concert availability.
Carnegie Hall has taken many steps to ensure the safety of our audience, artists, and employees. We greatly appreciate your cooperation with necessary security measures. We ask that you refrain from bringing bags, parcels, and luggage to Carnegie Hall. All baggage is subject to inspection, and management reserves the right to limit access to the premises.
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