Carnegie Hall offers a full range of services to make all of Carnegie Hall accessible.
Carnegie Hall offers limited wheelchair seating. To purchase a removable wheelchair location from our fixed seated area in the Parquet, please look for seats labeled "ADA - Removable." You may also purchase an available aisle seat if you prefer to transfer to a fixed seat in the house.
You may purchase tickets for wheelchair and companion-seat locations online, by phone at 212-247-7800, or at the Box Office. View the seat map for the date and time of the performance you would like to attend for available locations. Contact the House Manager's Office at 212-903-9605 for more information regarding accessible paths.
If you have any questions, please call CarnegieCharge at 212-247-7800.
Elevator access is available in all three concert venues.
There are two elevators that service Stern Auditorium / Perelman Stage. They are located in the east and west corners of the main lobby. The east elevator
provides access to the Parquet, First Tier, Second Tier, and Dress Circle; the west elevator runs express to the
Dress Circle. Please note that there is no elevator service to the Balcony and that elevator service to the Dress Circle is discontinued once the
concert begins. Concertgoers attending events in Stern Auditorium / Perelman
Stage who need extra time to enter the Hall may arrive up to one hour before
the start of the concert. Upon arrival, ticket holders will be admitted into the Hall and temporarily accommodated in the Citi Cafe or the Rose Museum. The auditorium will open 30 minutes prior to the concert, at which time ticket holders can proceed to their seats.
The elevator in Zankel Hall provides access to all levels of the concert
The elevator in Weill Recital Hall provides access to the Orchestra level; there is no elevator service to the Balcony.
Complimentary assistive listening devices are available for all three halls with the deposit of a valid ID. For events in Stern Auditorium / Perelman Stage, visit the coat-check room on the west side of the Stern Auditorium / Perelman Stage lobby. For events in Zankel Hall, visit the Parterre level coat check. For events in Weill Recital Hall, devices are available in the Jacobs Room.
Large-print programs for Carnegie Hall presentations are available in the lobby at the House Manager’s window or from an usher. Requests for braille programs must be made at least 10 business days before the concert date by calling the House Manager’s Office at 212-903-9605.
All public telephones at Carnegie Hall are equipped with volume control devices.
Accessible restrooms are located on the Parquet level in Stern Auditorium / Perelman Stage, the lounge in Weill Recital Hall, and the Mezzanine and Parterre levels in Zankel Hall.
We are committed to serving our entire community online, and have designed this website in accordance with accessibility standards.