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Assistant, House Managers Office

Hall Operations
Reports To:
Hall Manager
Full Time
Job Code:

Carnegie Hall seeks an Assistant, House Managers Office (HMO) to support all departmental staff, fulfill administrative office functions and provide exceptional customer service.  The position interacts with a diverse group of internal and external constituents including stagehands, patrons, engineers, security, ushers, cleaners, backstage attendants, artists, artist management and outside licensees.  

Produce, revise and verify the production schedule for accuracy
Greet and welcome all visitors to Carnegie Hall HMO office
Answer and transfer all calls to appropriate parties
Produce, gather, update and distribute security lists, backstage lists and dressing room assignments 
Provide support to departmental staff
Input, revise and verify information in Artifax database 
o Input data from Artist and Outside Licensee production schedules
o Verify data from Chron calendar listing
o Input technical resources 
o Receipt payments
o Issue invoices
o Issue, track and file media contracts
Prep ticket orders, piano tuning schedule, Playbill schedule, event assignment listing
Produce season files and input information to hard copy and digital storage
Monitor and track deliveries including:
o Posters, programs, fliers, inserts, large print programs
o Artist mail, gifts and flowers
o Concession items for the Shop at Carnegie Hall
Ensure dressing rooms and spaces ready prior to rehearsal and/or performance
o Assist artists when backstage attendants are not available
o Ensure water and amenities in dressing rooms as needed for rehearsal 
o Communicate with Engineers on dressing room temperatures
Order and track HMO tickets
Relay information to appropriate crews and visitors
Advise guests on photography/video questions
o Sign-in archival photographers as needed
o Open or close center photography hole as required
Provide information on concert timings, directions, nearby parking, encores, assistance, deliveries, etc. 
Confirm daily archival recordings
Verify and distribute ADA locations
Issue location passes
Maintain updated departmental contact information
Obtain and maintain Fire Guard Certificate


Candidates will have a Bachelor degree; Self-motivated, highly organized, detail-oriented and discreet in dealing with confidential matters; Superior phone manner and etiquette; Ability to prioritize and multitask; Computer knowledge; Interest in classical music preferred.  The ability to balance multiple tasks in calm, efficient manner. 


How To Apply

When submitting your resume, please include a cover letter indicating the specific department or position in which you are interested.





Carnegie Hall
Human Resources Department
881 Seventh Avenue
New York, NY 10019–3219

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