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Associate Manager, Program Administration

Program Planning and Operations
Reports To:
Director, Program Administration
Full Time
Job Code:

Since 1891, Carnegie Hall has set the international standard for musical excellence as the aspirational destination for the world’s finest artists. The Hall presents a wide range of performances each season on its three iconic stages, including concert series curated by acclaimed artists and composers; orchestral performances, chamber music, new music concerts, and recitals; and the best in jazz, world, and popular music. Complementing these performance activities, Carnegie Hall’s Weill Music Institute creates extensive music education and social impact programs that annually serve more than 800,000 people worldwide, playing a central role in fulfilling Carnegie Hall’s commitment to making great music accessible to as many people as possible.

Since its landmark building closed to the public in March 2020 due to the COVID-19 pandemic, Carnegie Hall has actively continued to serve its audiences in New York City and beyond through established and newly created digital initiatives. In April 2020, the Hall launched new online series—including Live with Carnegie Hall and Learn with Carnegie Hall—connecting leading artists and audiences digitally with original programming that has included music, conversation, and behind-the-scenes perspectives, streamed for free via the Hall’s website and social media channels. Most of the Hall’s core educational programming has also pivoted to digital throughout this period with innovative programs engaging with families, educators, community members, and aspiring young musicians at home through live, interactive workshops and sessions as well as free on-demand content.

Reporting to the Director, Program Administration, this position manages the day-to-day processing of artistic contracts and payments for the Carnegie Hall presentation season, under the guidance of the General Manager, Artistic and Operations, as well as the Legal and Finance Departments to ensure compliance on all legal and tax matters.

Responsibilities include, but are not limited to:

  • Manage drafting (on and off template), vetting and processing of artist contracts/riders and associated vendor agreements for all Carnegie Hall presentation events;
  • Communicate externally with artists, artist managers and partner organizations, and internally with various departments regarding contract negotiations, rider requirements, payment arrangements, as well as tax documentation, reporting and withholding requirements;
  • Coordinate with Finance Department on payment processing and tax compliance;
  • Coordinate contract edits/revisions and template updates with Director, Program Administration; General Manager, Artistic and Operations; and General Counsel;
  • Coordinate rider requirements and archival recording arrangements with Director, Artistic Projects;
  • Collaborate with Director, Program Administration on management of contract and payment business processes and systems;
  • Assist Director, Program Administration with budgetary and financial reporting as needed.
  • Excellent communication and interpersonal skills;
  • Highly organized and detail oriented;
  • Excellent computer skills, including Microsoft Office, with the capability to master new programs and functionalities quickly;
  • Self-motivated with the ability to multi-task and prioritize in a fast-paced work environment;
  • Contract management experience; preferably in performing arts administration;
  • Working knowledge of non-resident alien taxation (withholding requirements, CWAs, tax reporting) preferred;
  • Experience with SharePoint, and DocuSign or other contract processing systems preferred, but not required.

Carnegie Hall is an equal opportunity employer, committed to diversity and inclusion in the workplace.  Decisions concerning employment are made on the basis of an individual’s qualifications to contribute to meeting Carnegie Hall’s needs, and Carnegie Hall is committed not to discriminate against individuals on the basis of race, color, national origin, citizenship, religion, sex (including gender identity, gender expression or status of being transgender), sexual orientation, marital status, familial status, status as a caregiver, status as a victim of domestic violence or sex offenses or stalking, criminal convictions (except where otherwise permitted by law), arrest record, credit history, pregnancy, age, mental or physical disability, veteran or military status, reproductive health decisions, or any other characteristic protected by law.

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Carnegie Hall
Human Resources Department
881 Seventh Avenue
New York, NY 10019–3219

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