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Part-Time Group Sales Assistant, Temporary

Department:
Ticketing Operations
Reports To:
Senior Manager, Group Sales & Tourism
Classification:
Part Time
Job Code:
GSA

The Group Sales Assistant will work with The Senior Manager, Group Sales and Tourism in all aspects of daily group sales activity including inbound and outbound sales.  He/she/they will work with Manager in processing group orders, as well as developing and following up on prospect leads.  He/she/they will also be responsible for building, adjusting, and adding account information in CRM Tessitura and required to make outbound sales calls.  He/she/they will support additional departmental ticketing such as processing auction/raffle requests as needed, but not limited to.     

Responsibilities:

  • Oversee group orders from initial contact, through completion of a paid group order.
  • Receive and respond to group sales inquiries via phone, email, and web.
  • Revise and invoice group orders; ensure prompt payment.
  • Research and develop customer prospect list.
  • Create relationships with new and current group clients.
  • Maintain database of current and prospect group sales opportunities.
  • Proactively engage in group sales and tourism community, including outbound sales calls.
Qualifications
  • Strong communication and interpersonal skills —customer-focused with a professional phone/email manner and ability to interact with a variety of clients.
  • Organized, detailed focused, resourceful, and conscientious.
  • Tessitura ticketing experienced preferred.
  • Demonstrate proficiency with MS Word, Excel, and Outlook.
  • Ability to work independently and collaboratively.
  • Passion and knowledge of music a plus.

How To Apply

When submitting your resume, please include a cover letter indicating the specific department or position in which you are interested.

Online

humanresources@carnegiehall.org

Fax

212-373-0569

Mail

Carnegie Hall
Human Resources Department
881 Seventh Avenue
New York, NY 10019–3219

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