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  • Carnegie Hall Presents
  • ZH Zankel Hall
  • SA/PS Stern Auditorium / Perelman Stage
  • REW Resnick Education Wing
  • WRH Weill Recital Hall
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Usher

Department:
Artistic Planning & Operations
Reports To:
Front of House Manager
Classification:
Part Time
Job Code:
UAPHO

Carnegie Hall Ushers are part of a team dedicated to creating an amazing experience for our patrons by providing world-class customer service and support. Ushers report into the Front of House Manager and are responsible for greeting, directing and escorting patrons to their seats. Ushers also provide general direction and monitor the seating areas during performances to limit disturbances and provide assistance when necessary.

In times of emergencies, Ushers are required to assist in the safe evacuation of patrons.

Whenever on duty, ushers must be properly attired in the Carnegie Hall-issued uniform. Given extensive interaction with the public, ushers must demonstrate good hygiene at all times.

 

Qualifications

Basic Requirements
Qualified candidates must be able to:
Work a flexible schedule which will include weeknights and weekend days/evenings.
Assist in the safe evacuation of patrons from the facility and have the physical capacity and presence of mind to act in an emergency situation.
Stand for extended periods of time as well as climb and descend stairs regularly in the performance of job duties.
Lift up to 5 lbs.
Join Local 32BJ Union.

Additional Qualifications
Successful candidates must have:
Professional demeanor and customer-service approach.
Excellent interpersonal skills and a proactive work-ethic.
An appreciation of music, with knowledge of classical music and prior customer service experience a plus.

 

How To Apply

When submitting your resume, please include a cover letter indicating the specific department or position in which you are interested.

Online

humanresources@carnegiehall.org

Fax

212-373-0569

Mail

Carnegie Hall
Human Resources Department
881 Seventh Avenue
New York, NY 10019–3219

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