- Artistic Planning & Operations
- Reports To:
- Front of House Manager
- Part Time
- Job Code:
Carnegie Hall Ushers are part of a team dedicated to creating an amazing experience for our patrons by providing world-class customer service and support. Ushers report into the Front of House Manager and are responsible for greeting, directing and escorting patrons to their seats. Ushers also provide general direction and monitor the seating areas during performances to limit disturbances and provide assistance when necessary.
In times of emergencies, Ushers are required to assist in the safe evacuation of patrons.
Whenever on duty, ushers must be properly attired in the Carnegie Hall-issued uniform. Given extensive interaction with the public, ushers must demonstrate good hygiene at all times.
Qualified candidates must be able to:
Work a flexible schedule which will include weeknights and weekend days/evenings.
Assist in the safe evacuation of patrons from the facility and have the physical capacity and presence of mind to act in an emergency situation.
Stand for extended periods of time as well as climb and descend stairs regularly in the performance of job duties.
Lift up to 5 lbs.
Join Local 32BJ Union.
Successful candidates must have:
Professional demeanor and customer-service approach.
Excellent interpersonal skills and a proactive work-ethic.
An appreciation of music, with knowledge of classical music and prior customer service experience a plus.