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COVID-19: Event Cancellations and Updates

With the health and safety of the public, our artists, and our staff as our foremost priority, Carnegie Hall has cancelled all events through Sunday, May 10, 2020, in an effort to reduce the spread of COVID-19. This includes live events and in-person educational programming presented by the Hall’s Weill Music Institute—whether taking place at Carnegie Hall or an offsite location—and all free Carnegie Hall Citywide performances in venues across New York City. All activities throughout the Resnick Education Wing have also been cancelled.

  • Many patrons who purchased tickets by credit card from Carnegie Hall for a performance that has been cancelled have already received a refund. If you are able, please consider making a donation to the Hall—any amount is appreciated.
  • Patrons who have tickets to an event that has been cancelled and who have not yet received a refund may donate the value of those tickets to Carnegie Hall by emailing feedback@carnegiehall.org with your complete contact details (name, mailing address, and phone number), and the name and date of the concert listed on your tickets. Kindly note that given the current volume of email inquiries, a formal acknowledgment of your gift may be delayed.
  • Patrons who purchased tickets by cash at the Box Office may request a refund by emailing a scan or photo of the tickets to feedback@carnegiehall.org, along with complete contact details (name, mailing address, and phone number), through June 30, 2020.
  • Anyone who purchased tickets directly from other concert presenters should contact that presenter for refund information. 

Patrons who have any further questions should email feedback@carnegiehall.org. Please note that email volume may be high, and tickets may be refunded on a delayed schedule.

All other events scheduled for May 11 and beyond will continue as planned, pending the Hall’s reopening. Visit carnegiehall.org/events for the most up-to-date information.

Since 1891, Carnegie Hall has been an oasis from the everyday, providing music for joy, solace, and hope. To those who are able, please consider making a donation to continue to help bring the transformative power of music to the world.

We look forward to sharing live music with you again as soon we are all able to reconnect.

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