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How do I know if I have an account?

You have a Carnegie account if you’ve ever:
  • Purchased a ticket at or from CarnegieCharge
  • Subscribed
  • Donated
How can I locate my account number?

You can find your account number:
  • above your mailing address, if you received a brochure or monthly calendar
  • below your name on your membership card, if you are a Friend of Carnegie Hall or a member of the Patron Program.
  • on your CarnegieCard or subscription tickets, if you are a subscriber.
  • on the tax receipt acknowledging your gift, if you donated.

Can’t locate your account number or prefer help by phone or email? Call CarnegieCharge at 212-247-7800, open 8 AM to 8 PM 7 days a week (Summer hours: 8 AM to 6 PM Monday–Friday) or email